Orders & Shipping
What's the status of my order?
We pack all orders within 2 business days after they’re processed. You will receive a delivery confirmation as soon as your order leaves our warehouse. Please note that we only pack orders on business days and that it can take up to 1-2 business days for your tracking link to update. If there’s anything that doesn’t feel right, you can always reach out to us and we will be happy to help!
Can I change or update my order?
Since we process our orders rather quickly, in most cases it’s not possible to change or update your order. You can however contact us and we will do our best to accommodate any changes before the order is packed for shipment. Please note however that this is not always possible.
Where do you ship from?
All orders are shipped from our warehouse in Islamabad, Pakistan
Do you process orders on weekends?
No, we only process orders from Monday to Friday.
What kind of packaging do you use?
When you order from us you will receive a kraft board box that is fully made of other boxes that have been recycled. Inside you will find a honeycomb paper protecting your items making our shipping 100% made out of paper. You may also receive some occasional merchandising for you to enjoy such as postcards and stickers.
When will my order arrive?
Depending on your location, it usually takes 3-10 days for an order to leave our warehouse and arrive to your address, depending on the chosen delivery method. You can track down your order with the tracking code provided by e-mail.
Do you offer free shipping?
No,we are delivering nationwide,& the charges for main cities are 250,and the cities which lies in category 'C' their charges will be according to the destination you want..
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